
Have you ever noticed that there are
certain times of day or situations during which struggles with your children
seem almost guaranteed? Getting
ready for school? Family
dinners? Completing homework or
chores? Bedtime? Even generally well-organized and
positive families experience occasional problems with certain routines. Through
a simple problem-solving process, you have the ability to stop dreading and
start enjoying (or at least dealing effectively) with these typically difficult
times.
Identify the problem. Be as clear as possible about the
problem; considering who is involved, where it
happens, and what is said and done.
For instance, the Blairs are divorced parents
who share custody of their two children, 7 and 10 years old. They experience the following recurring
problem: When Dad comes to pick up the
kids on Thursday afternoons, the kids are unprepared. The parents then shout directions to the kids and sometimes
argue with one another while their kids scramble to collect their
belongings. The children leave
Mom’s house unhappy and often forget items.
Set goals. Decide what you would like to have happen during those
difficult periods. Create a vision
for a successful routine (what the situation might look in “ideal”
circumstances). The Blair family’s
vision for the transition is: When Dad
arrives, the kids will be dressed and packed with all necessary belongings and
the entire exchange takes less than 5 minutes to complete.
Find patterns. Develop a better understanding of the
reasons for the problems.
Pay close attention during difficult times and ask yourself, “What are
the circumstances associated with this situation at its best and worst?” The Blair family is at its best when: Everything is packed and beside front door,
when the kids have time to settle home from school and have a snack before
leaving, and when there is little conversation between Mom and Dad. The Blair family is at its worst when: The kids aren’t ready, when Mom and Dad
shout orders to kids, when kids leave items behind, and when Mom and Dad have
heated conversations on difficult topics while waiting for the kids.
Also consider what outcomes might be
causing the pattern to continue (what is the “payoff” for the problem
behavior?). The Blair family came
up with the following: The kids put off
leaving Mom’s house, the time Mom and Dad are together with the kids is extended,
and the kids get to see Mom later when she brings items left behind. The more chaotic the transition, the
more interaction the kids receive from Mom and Dad.
Create strategies. Use what you have learned
to develop the best solution for the problem. Make changes to prevent or minimize problem, replace
unpleasant interactions with positive behaviors, and manage the consequences to
encourage those new behaviors.
Avoid or minimize
problems. Change the surroundings
or routines to minimize conflict and help situations go more smoothly. The Blairs
decided to: Have kids pack the night before and leave everything by the front door
before heading to school in the morning, as well as
schedule a later pick up to give the kids more transition time between school
and pick-up. The Blairs make a
visual checklist of the items that each child needed to include to attach to their bags.
Replace/teach
behavior. Encourage behaviors you want to occur rather than falling into
patterns of unpleasant or unproductive behavior, particularly during stressful
periods. The Blairs
began: Reminding their children of their
expectations and time schedule prior to transitions. They had to teach effective organizational strategies such
as planning, creating lists, and checking, as well as model appropriate
behavior (by not arguing) during transitions.
Manage
outcomes/payoff. Reward
positive behavior and discourage unproductive behavior by controlling access to
the “pay-off.” The Blairs decided that: When
the kids are ready on time, both Mom and Dad will praise and reward them. Dad will allow them 30 minutes of tech
time (TV, computer, video games) when they get to his house. At Mom’s house, on the night before
transition, if the kids have their bags packed they can have access to tech
toys (TV, computer, video games).
If the kids are not ready when Dad arrives, he will wait outside in the
car while Mom gives very brief directions, minimizing interaction during these
times. Also, if kids leave items
behind, they have to do without them until they return.
Make sure it works. After putting the plan in
place, ask yourself if the strategies have been successful, specifically “Are
we doing what we said we’d do?”, “Is it making a
difference?”, and “Are we reaching our goals? You will have to decide how long you will try the new
strategies before stopping to judge whether they are working. The Blair family decided to: Evaluate progress after each weekly
transition. When the kids were
settled at Dad’s house, Dad called Mom and they reviewed their afternoon. If they had experienced problems, they
discussed why and suggested possible ways to revise to the plan. They rated each transition on a scale
from 1-10 (1 being the worst transition ever, 10 being their “ideal”
transition) so they could track improvements over time.
By following this simple problem-solving
process, you can replace difficult family routines with effective
routines. You can decide what you
want the routine to look like, develop an understanding of why the old routines
weren’t working by considering when the routines are at their best and worst,
and put in place strategies to prevent problems, activate new behaviors and
expectations, and manage consequences to make our newly designed routine
possible.